Last updated: June 2023

At, and, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the privacy laws of the countries in which we operate.

In the event that privacy laws of a country in which we operate provide you with an additional right in relation to the handling of personal data (above that set out in our policy below), then we shall comply with that new regulatory requirement.

Please read our privacy policy below carefully.


In the course of your visits to our website or use of our products and services, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).

Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.

You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or by contacting us directly to do so via the Subject Access Request (SAR) Form.


Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.

Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.

Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.

Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.


We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.

To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.

We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.


A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number).


Yes., and use cookies on the sites in order to provide services and functionalities to its users.

You can restrict or disable the use of cookies via your internet browser or via the cookie panel but without cookies you will not be able to use all the functionalities of our sites.


Strictly necessary cookies
Cookies which are essential for the management of your connection status.

Functional Cookies
These cookies enable an internet site to remember your previous actions in order to provide you with advanced functionalities.

Analytical Cookies
Analytical cookies enable us to collect data about your use of a site in order to improve its performance and design.


Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. Every Internet browser provides ways to limit and delete cookies. This may, however, prevent you from taking full advantage of our website.

In addition, if our site has a privacy panel you can also manage the use of cookies using the privacy panel. Our websites will commonly only place analytical or marketing cookies if you explicitly accept these cookies in the panel/pop up. If you have accepted cookies, you can use the privacy panel or your internet browser to again adjust your preferences.


Server logs record activities on our websites. These logs may record information about the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our logs may also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices require to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to and the website you visit after you leave our site.


We do not and will not sell or deal in Personal Data or any customer information.

Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.


We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of,, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.


At Thomax, a global company, the teams handling the Personal Data processing may have global or multi-country roles. They can then be located anywhere in the world where Thomax operates, in countries which do not have equivalent standards for the protection of personal information as the country where you are located. We may for example transfer data to service providers located outside of the EU, such as to our head office in Australia. In the event that these data transfers cannot claim an adequacy decision by the European Commission,, and will ensure that they comply with applicable equivalent privacy requirements, through binding corporate rules or binding contractual arrangements.


This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.


As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.


If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, you may contact us at:

Privacy Officer
[email protected]
23 Ryde Rd, Pymble NSW 2073, Australia

In the event you are a resident of the European Union and you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, you may also contact us at:

Privacy Officer
[email protected]
Thomax Technology
22 Chancery Lane
London WC2A1LS

We will endeavour to respond within 48 hours or within a reasonable time if the inquiry is not urgent.

Important information for California residents, and in the USA is providing this supplemental privacy notice to give California residents additional information required by the California Consumer Privacy Act (the “CCPA”) in the event that the CCPA applies to and/or

At, and, we are committed to protecting the privacy and security of all the personal information that is entrusted to us. We are also committed to complying with the privacy laws in all the countries where we operate., and are primarily focused on serving business and professional customers. We do collect a limited amount of personal data from individuals who provide it to us via our online forms or by otherwise interacting with our websites or apps. This supplemental privacy notice explains how we comply with the CCPA for this information.

CCPA Rights

The CCPA provides California residents with specific privacy rights, including the right to receive a privacy notice, the right to know what information we have collected about you during the past 12 months, and the right to know what categories of personal information we have shared with third parties. CCPA gives California residents the right to opt-out of having their personal information sold. CCPA also gives California residents the right to request deletion of their personal information.

For information that and/or collects subject to the CCPA, this notice describes the categories of information that we collect from California residents generally, the purposes for which we use the information, and the categories of third parties to whom we disclose the information for business purposes. We may collect and share other categories of information with your consent., and do not sell personal information. As described below, we may share personal information with our affiliates and service providers for the purpose of providing services to you or as required by law or a government authority. We may also disclose personal information to third parties for business purposes as permitted by CCPA, such as to our auditors, for compliance or security, or in connection with mergers and acquisitions.

We may also share personal information with third parties based on your consent for example in your dealings with us or if you accept our use of third-party advertising cookies, as described in our cookie notice.

How to Exercise Your Rights

If you are a California resident, you may exercise your rights or authorise another person to act on your behalf by:

Privacy Officer
[email protected]
Thomax Technology U.S., Inc
850 New Burton Road
Suite 201
Dover Kent Country
Delaware 19904

Category of Personal Data

Contact Information: Name; Username; Mailing address; Email address; Telephone number; Mobile number

Transaction and Interaction Information: Account information and related records; Records related to use of our websites and apps; Authentication data (passwords, account security questions); Customer service records; Visitor logs

Online & Technical Information: IP Address; Device identifiers and characteristics; Advertising ID; Web Server Logs; First Party Cookies; Third Party Cookies; Web beacons, clear gifs, pixel tags; Server log records; Activity log records

Purpose for Collecting and Sharing the Personal Data

We use this type of information to identify you and communicate with you, including: To send transactional messages (such as confirmations); To send marketing communications, surveys, and invitation; To personalize our communications and provide customer service, for everyday business purposes.

We use this type of information: To fulfill our business relationship with you, including customer service; For recordkeeping and compliance, including dispute resolution; For internal business purposes, such as finance, quality control, training, reporting and analytics; For risk management, fraud prevention and similar purposes; for our everyday business purposes

We use this type of information: for system administration, technology management, including optimizing our websites and applications; for information security and cybersecurity purposes, including detecting threats; For recordkeeping, including logs and records that are maintained as part of transaction Information

Categories of Third Parties to whom this type of Personal Data is Disclosed for a business purpose

We may disclose this type of information to our affiliates and to service providers, to deliver services and to deal with you; third parties who deliver our communications, such as the postal service and couriers; other third parties as required by law

We may disclose this type of information to our affiliates and service providers; to third parties as needed to complete the transaction, including delivery companies, agents and manufacturers; our lawyers, auditors and consultants; other third parties as required by law

We may disclose this type of information to our affiliates and service providers including to companies such as Google that use the data collected by cookies and similar means to help us with our online advertising programs; to assist with our information technology and security programs, including companies such as network security services who retain information on malware threats detected; to third parties who assist with fraud prevention, detection and mitigation; third party network advertising partners; our lawyers, auditors and consultants; Other third parties as required by law. We also disclose this information with your consent, if you explicitly allow us to place third party advertising cookies.